Privacy Policy

Last updated: 28 October 2026

Who we are

This website, www.norsetechgroup.com, is operated by Norsetech Group Pvt. Ltd, Mumbai, Maharashtra, India (“Norsetech”, “we”, “us”). We are responsible for the personal data collected through this website. For any privacy question or request, contact us at [email protected] or +91 91671 55333.

What we collect

Information you give us. When you use an enquiry or contact form we collect your name, email address, phone number, company, your role, the service you are interested in, and anything you write in your message. If you tick the box to receive communications from us, we also record that consent.

Information collected automatically. When you browse the site, we and our service providers collect technical data such as your IP address, browser and device type, pages visited, and how you arrived at the site. This is collected through cookies and similar technologies, described below.

How we use it

  • To respond to your enquiry and discuss or provide our services.
  • To send you updates about our services, only where you have agreed to receive them. You can opt out at any time using the link in our emails or by contacting us.
  • To understand how the website is used so we can improve it.
  • To keep the website secure and protect it from spam and abuse.
  • To meet legal and regulatory obligations.

We process your data on the basis of your consent (for example, when you submit a form or agree to receive communications), to take steps at your request before entering into a contract, and for our legitimate interests in running and securing our website and business.

Cookies and analytics

We use Google Analytics (provided by Google) to understand how visitors use our site. Google Analytics uses cookies to collect information such as pages viewed and time spent on the site. Our website is also delivered through Cloudflare, which may set cookies needed for security and performance. You can block or delete cookies through your browser settings; the site will still work, although some features may be affected.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the website and our business, under appropriate safeguards:

  • Google: website analytics.
  • Mailchimp (Intuit): managing email communications, where you have opted in.
  • Cloudflare: website delivery and security.
  • Our website hosting provider: hosting and storing the website and form submissions.

We may also disclose data where required by law or to protect our rights.

International transfers

Some of our service providers process data outside India, including in the United States and the European Union. Where we transfer personal data internationally, we take steps to ensure it remains protected, in line with applicable law.

How long we keep it

We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, and marketing consent records until you withdraw consent. Analytics data is retained according to our Google Analytics settings.

Your rights

Depending on where you live, including under India’s Digital Personal Data Protection Act, 2023 and, for visitors in the EU/EEA or UK, the GDPR, you may have the right to access, correct, update or erase your personal data, withdraw consent, object to or restrict certain processing, request a copy of your data, and complain to a data protection authority. To exercise any of these rights, email [email protected]. We will respond within the time required by law.

Security

We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections to this website. No method of transmission over the internet is completely secure, but we work to protect your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.